Your privacy matters to us. This policy explains exactly what data XB Jili collects, why we collect it, how we use it, and the rights you have as a Filipino player.
XB Jili ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming services. This Privacy Policy describes how XB Jili collects, processes, stores, and protects personal information in connection with your use of the XB Jili website, mobile application, and all associated services (collectively, the "Services").
This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, XB Jili also observes internationally recognized data protection principles.
By registering an account on XB Jili, accessing the platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Services and contact us to close your account.
Quick summary: XB Jili collects only the data necessary to operate the platform, verify your identity, process payments, and comply with Philippine law. We do not sell your personal information to third parties.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, XB Jili acts as the personal information controller in respect of the personal data collected from players and users of the platform. XB Jili is responsible for determining the purposes and means of processing your personal data.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this policy.
XB Jili collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
XB Jili collects personal data through the following means:
XB Jili processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your XB Jili player account. |
| Identity Verification (KYC) | Verifying your identity and age (21+) in compliance with PAGCOR guidelines and anti-money laundering regulations. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, and partner banks. |
| Service Delivery | Providing access to games, promotions, and all platform features. |
| Fraud Prevention | Detecting and preventing fraudulent activity, money laundering, and unauthorized account access. |
| Responsible Gaming | Monitoring gaming activity to support responsible gaming tools and self-exclusion compliance. |
| Legal Compliance | Meeting obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act, and PAGCOR regulations. |
| Customer Support | Responding to your inquiries, complaints, and support requests. |
| Marketing | Sending promotional offers and updates where you have opted in to receive them. |
| Platform Improvement | Analyzing usage patterns to improve the XB Jili platform and user experience. |
XB Jili processes your personal data on the following legal bases under the Data Privacy Act of 2012:
XB Jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:
GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the minimum data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable Philippine financial regulations.
Third-party KYC and identity verification service providers may receive your identity documents and personal details to verify your age and identity as required by PAGCOR compliance guidelines and anti-money laundering regulations.
XB Jili may be required to disclose your personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent government authorities where required by law, court order, or regulatory directive.
We may share data with fraud detection and cybersecurity service providers to protect the integrity of the XB Jili platform and safeguard player accounts from unauthorized access or fraudulent activity.
XB Jili's legal counsel, auditors, and other professional advisers may access personal data on a strictly need-to-know basis and are bound by confidentiality obligations.
Note: All third parties with whom XB Jili shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose beyond what is strictly necessary.
XB Jili retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration & identity documents | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA compliance requirement) |
| Gaming activity logs | 5 years after account closure |
| Customer support communications | 3 years after resolution |
| Marketing preferences | Until opt-out or account closure |
| Technical & device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with XB Jili's data disposal procedures. Where data must be retained beyond these periods due to an ongoing legal dispute or regulatory investigation, it will be retained until the matter is fully resolved.
XB Jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, XB Jili will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
Your responsibility: While XB Jili takes all reasonable steps to protect your data, you are also responsible for keeping your account credentials secure. Never share your XB Jili password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
XB Jili uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze usage patterns. The types of cookies we use include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function, including session management and security tokens. | Session |
| Functional | Remembers your preferences such as language settings and responsible gaming tool configurations. | Up to 12 months |
| Analytics | Collects anonymized data on how players use the platform to help us improve the service. | Up to 24 months |
| Marketing | Used to deliver relevant promotional content to players who have opted in to marketing communications. | Up to 12 months |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the XB Jili platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Services.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by XB Jili:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. XB Jili will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
XB Jili's Services are strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gambling regulations. XB Jili does not knowingly collect personal data from individuals under the age of 21.
If XB Jili becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on XB Jili, please contact our support team immediately.
In certain circumstances, personal data collected by XB Jili may be transferred to, stored, or processed in countries outside the Republic of the Philippines — for example, where our technology infrastructure or third-party service providers are located abroad.
Where such transfers occur, XB Jili ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with NPC requirements. XB Jili will not transfer your personal data to a foreign country unless that country provides an adequate level of protection, or appropriate safeguards have been implemented.
XB Jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how XB Jili protects your personal data. Your continued use of the Services after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by XB Jili, please contact our Data Protection Officer:
Data Protection Officer, XB Jili
Email: [email protected]
Support: [email protected]
Our support team is available 24 hours a day, 7 days a week. For data privacy-specific requests, please allow up to fifteen (15) business days for a full response.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. For more information on your rights and how to file a complaint, visit the NPC's official resources.
For responsible gaming support, account restrictions, or self-exclusion requests, please visit our Responsible Gaming page. For the full rules governing your use of the platform, please review our Terms & Conditions.
Six ways XB Jili keeps your personal data safe and your rights protected.
All data transmitted between your device and XB Jili is protected by TLS encryption. Your financial details and personal information are never sent in plain text across the network.
XB Jili processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the guidelines of the National Privacy Commission.
XB Jili never sells, rents, or trades your personal information to third-party marketers. Your data is used only to operate the platform and comply with Philippine law.
Access, correct, or request deletion of your personal data at any time. XB Jili's Data Protection Officer will respond to all verified requests within 15 business days.
We collect only what is necessary. XB Jili does not gather excessive personal information — every data point collected has a clear, lawful purpose tied to your gaming experience.
In the unlikely event of a data breach, XB Jili will notify the NPC and affected players promptly, in full compliance with NPC Circular 16-03 and the Data Privacy Act.
Your data is protected, your games are fair, and your payouts are fast. Join the XB Jili community today — register in minutes and enjoy the best online casino experience in the Philippines. Must be 21 or older.
By registering, you confirm you are 21 years of age or older and agree to XB Jili's Terms & Conditions and Privacy Policy.